Client Management

Setting up your clients in Fractional is so easy, it happens as you record time in your calendar.

Managing Clients

Clients are one of the three main components of the Fractional Tools suite.

There are two ways to create a new client:

Create-As-You-Go

Example of client entry in calendar
  • From your calendar view, create a new calendar entry with a new client prefix. The pattern is ‘W/XXX:’.
  • Fractional monitors all calendar edits. If a new entry contains this pattern and the prefix does not map to an existing client, a new entry is created.
  • You will receive an email and a push notification about the new client.
  • Review the entry and check the client type (hourly, retainer, etc.), bill rate, and update the client name.

Via the Fractional App Site

Client setup page in Fractional App
  • Anything you can do via your Google calendar can also be done in the App.
  • The client page provides features to set up a client.

Editing a Calendar Entry

  • If you enter a client prefix incorrectly or wish to update the entry, click on the calendar entry and edit it.
  • It will automatically link to the correct client.

Still have questions? Get in touch!